Complaint Form
Asterisks (*) indicate required fields

Complaints can be reported over the phone at (650) 372-6200 or online using this form. Environmental Health Staff will respond to this form during office hours (8AM to 5 PM, Monday - Friday excluding holidays). All information is confidential and is not given to the owner/property owner or any other third party.

This form is to be used only for non-emergency complaints. If this is an emergency, please contact your local police, fire department, or hospital by calling 9-1-1.

Your name, phone number, email, and address are kept confidential. If this is a food illness complaint, please provide your contact information in order for our Staff to effectively respond to your complaint.
Please allow 3-5 business days for contact from our office.

If this is a RENTAL HOUSING COMPLAINT, and you have failed to resolve it with your landlord, please provide the property owner's name and phone number.

Please Note: If you reside within the City of San Mateo or City of San Carlos, contact your local Code Enforcement Dept. directly for more information on registering a complaint. San Mateo at 650-522-7150, San Carlos 650-802-4100.

Date of Complaint (if different)*

Complainant Information
Confirm Email

Type of Complaint*
Food Truck
Hazardous Waste (Illegal Dumping, Storage, Spills, etc.)
Rental Housing
Swimming Pool

Nature of Complaint*
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